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Frequently Asked Questions
How long does shipping take?
Standard shipping takes 3-5 business days. Express shipping is available for faster delivery within 1-2 business days.
Do you offer custom designs?
We specialize in custom jewelry design. Contact us to discuss your vision and we'll bring it to life.
How do I track my order?
You'll receive a tracking number via email once your order ships. Use this to monitor your package's journey to you.
What materials do you use?
We use only the finest materials including 14k/18k gold, sterling silver, and genuine gemstones sourced ethically.
Do you offer jewelry care tips?
Yes! We provide detailed care instructions with every purchase to help maintain your jewelry's beauty for years to come.
Can I see jewelry in person?
We offer virtual consultations and detailed photos/videos of our pieces. Contact us to schedule a personalized viewing.