Privacy Policy

1. Introduction

Angel The Jeweler ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our custom jewelry project submission system.

2. Information We Collect

We collect information you provide directly, including:

• Full name, email address, and phone number
• Custom project details (jewelry type, materials, stones, budget, design preferences)
• Design files and sketches you upload
• Support ticket inquiries and messages
• Order information and purchase history

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your custom jewelry projects
• Respond to your support requests and inquiries
• Send updates about your orders and projects
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and ensure security

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, including payment processors and fulfillment partners, under strict confidentiality agreements.

6. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Request information about how we use your data

7. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. These cookies help us understand your preferences and improve our services. You can control cookie settings through your browser preferences.

8. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

9. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this policy. Your continued use of our website constitutes your acceptance of these updates.