1. Information We Collect
Personal Information
When you visit Angel The Jeweler or make a purchase, we collect personal information including:
- Name, email address, phone number, and billing/shipping addresses
- Payment information (processed securely through encrypted payment processors)
- Custom jewelry design preferences and specifications
- Communication preferences for marketing and promotional materials
- Account credentials and purchase history
Jewelry-Specific Information
- Ring sizes, jewelry preferences, and style selections
- Diamond and gemstone preferences (natural vs. lab-grown)
- Gold karat preferences (14K, 18K, etc.)
- Custom design sketches, photos, and specifications
- Appraisal and certification requests
Automatically Collected Information
- IP address, browser type, device information, and operating system
- Website usage data, pages visited, and time spent on our site
- Cookies and similar tracking technologies for website functionality
- Location data (with your consent) for local store recommendations
2. How We Use Your Information
Primary Uses
- Process and fulfill jewelry orders, including custom designs
- Provide personalized jewelry consultations and recommendations
- Authenticate diamonds and gemstones with proper certification
- Arrange jewelry appraisals and insurance documentation
- Send order confirmations, shipping updates, and delivery notifications
- Process returns, exchanges, and warranty claims
- Provide customer support and respond to inquiries
Marketing Communications
With your explicit consent, we may use your information to:
- Send promotional emails about new collections, sales, and special offers
- Send SMS/text messages about exclusive deals (in compliance with TCPA regulations)
- Provide personalized jewelry recommendations based on your preferences
- Invite you to exclusive events and private viewings
You can opt-out of marketing communications at any time by clicking "unsubscribe" in emails or texting "STOP" to SMS messages.
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
- Payment processors (Stripe, PayPal) for secure transaction processing
- Shipping companies (FedEx, UPS) for jewelry delivery with insurance
- Gemological institutes (GIA, AGS) for diamond certification
- Insurance companies for jewelry appraisal and coverage
- Email service providers for marketing communications (with your consent)
Legal Requirements
We may disclose information when required by law, including:
- Compliance with federal and state jewelry regulations
- Anti-money laundering (AML) and Know Your Customer (KYC) requirements
- Response to court orders, subpoenas, or legal processes
- Protection against fraud, theft, or illegal activities
4. Data Security and Protection
Given the high-value nature of our jewelry products, we implement industry-leading security measures:
- SSL encryption for all data transmission and payment processing
- PCI DSS compliance for credit card data protection
- Secure storage of custom design files and personal preferences
- Regular security audits and vulnerability assessments
- Employee training on data privacy and security protocols
- Restricted access to customer information on a need-to-know basis
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our protective measures.
5. Your Rights and Choices
Access and Control
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing emails and SMS messages at any time
- Request a copy of your personal data we have collected
- Correct inaccurate information in your account
- Request deletion of your account and associated data
California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected and how it's used
- Right to delete personal information (subject to certain exceptions)
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising CCPA rights
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your jewelry preferences and shopping cart contents
- Provide personalized product recommendations
- Analyze website traffic and user behavior
- Enable social media features and targeted advertising
- Improve website functionality and user experience
You can control cookies through your browser settings, but disabling cookies may affect website functionality.
7. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we ensure appropriate safeguards are in place to protect your privacy rights.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Effective Date" at the top of this policy. For significant changes, we may also send you an email notification.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Angel The Jeweler
Email: privacy@angelthejeweler.com
Phone: +1 (555) 123-4567
Address: [Your Business Address]
Business Hours: Monday-Saturday 10AM-7PM EST
We will respond to your privacy-related inquiries within 30 days of receipt.
This Privacy Policy was last updated on January 1, 2025. Angel The Jeweler is committed to protecting your privacy and ensuring the security of your personal information.